1. Payment Methods: The Legacy Merchandising Corporation offers customers a variety of secure and convenient payment channels to complete their purchases. Acceptable payment methods include credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay. Customers can choose the payment method that best suits their preferences and provides a seamless transaction experience.
2. Billing Information: When making a purchase through any of our payment channels, customers are required to provide accurate billing information to ensure the successful processing of their order. It is the responsibility of the customer to enter correct and up-to-date billing details, including name, address, and payment card information. The Legacy Merchandising Corporation will not be held liable for any delays or issues related to inaccurate billing information provided by the customer.
3. Security Measures: The Legacy Merchandising Corporation prioritizes the security and privacy of customer payment information. All payment transactions conducted through our website or in-store are encrypted and secured to protect the confidentiality of sensitive data. Customers can shop with confidence knowing that their payment details are safeguarded against unauthorized access or fraudulent activity.
4. Payment Confirmation: Upon the successful completion of a payment transaction, customers will receive a confirmation email or notification containing details of their order and payment. It is essential for customers to review this information carefully to ensure accuracy. In the event of any discrepancies or concerns regarding the payment confirmation, customers are advised to contact our customer service team promptly for assistance.
5. Refunds and Exchanges: In the event that a customer wishes to return an item or cancel an order, refunds will be processed through the original payment channel used for the purchase. The Legacy Merchandising Corporation also offers the option of exchanges or store credits, depending on the customer's preference and the circumstances of the return. For more information on our return and refund policies, customers are encouraged to review our Return Policy or contact our customer service team for further assistance.
By choosing to make a purchase through any of our payment channels, customers agree to abide by the Terms and Conditions outlined above. The Legacy Merchandising Corporation reserves the right to update or modify these terms at its discretion, without prior notice. Customers are encouraged to regularly review these terms to stay informed of any changes or updates that may affect their payment transactions.
Return and Refund Policy:
1. Returns and Refunds: The Legacy Merchandising Corporation is committed to providing our customers with a seamless and satisfactory shopping experience. We understand that there may be instances where a return or refund is necessary, and we aim to address such situations in a fair and transparent manner. Please review the following guidelines regarding our Return and Refund Policy:
2. Pre-Orders: Please note that pre-orders are considered final sales and cannot be cancelled once the order has been confirmed. In the event that a customer wishes to cancel a pre-order, a 50% penalty will be imposed on the total order value. We recommend that customers carefully review their pre-order selections before confirming their purchase to avoid any cancellation penalties.
3. Defective Items: If a customer receives a defective or damaged item, we ask that they notify us immediately and initiate a return process within 48 hours of receiving the product. Customers are required to provide proof of purchase, such as the original receipt or order confirmation, along with a detailed description of the defect or damage. Once the defective item has been returned and inspected, we will offer a replacement, exchange, or refund at our discretion.
4. Return Process: To initiate a return of a defective item, customers should contact our customer service team to request a Return Authorization (RA) number. The RA number must be clearly indicated on the return package to ensure proper processing. Customers are responsible for the cost of return shipping unless otherwise specified by The Legacy Merchandising Corporation.
5. Refund Timeline: Refunds for returned items will be processed within a reasonable timeframe after the returned item has been received, inspected, and approved for a refund. The refund will be issued through the original payment channel used for the purchase. Please note that processing times may vary depending on the payment method and financial institution.
6. Terms and Conditions: By shopping with The Legacy Merchandising Corporation, customers agree to adhere to the terms and conditions of our Return and Refund Policy. We reserve the right to update or modify the policy at our discretion. Customers are encouraged to review the policy regularly for any changes or updates that may impact their return and refund requests.
For any further inquiries or assistance regarding returns and refunds, please contact our customer service team for prompt and professional support. Thank you for choosing The Legacy Merchandising Corporation for your luxury shopping needs.
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